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FAQ
Q1. Are you a source factory?
A1. Yes, we are direct manufacturer with 12 years production experience in industry.
We have corporate brands and also can provide customized services to customers.
Q2. What certificates do you have?
A2. We have ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, BPA Free, Design Patent, etc.
Q3. Do you offer OEM, private label, custom logo service?
A3. Yes, we welcome the customzied order.
Q4. How many method do you have for delivery?
A4. We support DHL, Fedex, air or sea shippment. we also can be sent the good to your Chinese forwarder if needed.
Q5. Can I have free sample?
A5. Yes, we can provide the free sample but we will refund the cost when you next bulk order.
Q6. Can you send the goods to our Amzaon warehouse?
A6. Yes, we will do DDP terms for you, just send the labels to us.
Q7. Do you provide the after-sale service?
A7. Yes, we will handle your problems if the goods have any quality issue after received in 10 days.